$189.00
This course is intended for new or intending network support technicians wishing to qualify with CompTIA Network+. It is also suitable for experienced technicians who require an industry-backed credential that validates their skills and knowledge. This course will particularly benefit students pursuing a career in network support, in job roles such as network administrator, network technician, network installer, help desk technician and IT cable installer.
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Description
Target Audience
This course is intended for new or intending network support technicians wishing to qualify with CompTIA Network+. It is also suitable for experienced technicians who require an industry-backed credential that validates their skills and knowledge. This course will particularly benefit students pursuing a career in network support, in job roles such as network administrator, network technician, network installer, help desk technician and IT cable installer.
Course Prerequisites
Students should meet the following criteria prior to taking the course:
- Taken and passed both CompTIA A+ Certification exams or have equivalent knowledge and experience
- Six months to one year of post-A+ Certification support experience
- Extensive experience of supporting end-users and PC-based systems
Module 1 – Network Media and Devices
- Topologies and the OSI Model • Key Features of Networks • Network Topologies • The OSI Model • TCP/IP Protocol Suite
- Cabling and Connectors • Selecting Network Cable • Twisted Pair Cable (UTP / STP / ScTP) • Coaxial Cable • Fiber Optic Cable • Repeaters • Media Converters • Serial Cable
- Ethernet • IEEE 802 Standards • Media Characteristics • Ethernet (IEEE 802.3) • MAC Addressing • Network Adapters • Protocol Analyzer
- Bridge and Switches • Hubs • Bridges • Switches • Virtual LANs (VLAN) • Spanning Tree Protocol (STP)
Module 2 – Addressing and Routing
- Internet Protocol • Internet Protocol Basics • Configuring TCP/IP • IP Routing Basics • ICMP
- Addressing Schemes • IP Addressing Schemes • Creating Subnets • Internet Addressing
- DHCP and APIPA • Static versus Dynamic IP Addressing • Configuring DHCP
- IPv6 • IPv6 Address Format • IPv6 Addressing Schemes
- Routing • Routing Basics • Routing Algorithms and Metrics • Routing Protocols • Installing and Configuring Routers • Routing Troubleshooting Tools • Internet Group Management Protocol
Module 3 – Network Applications
- Transport Protocols • Transmission Control Protocol (TCP) • User Datagram Protocol (UDP) • TCP/IP Ports • Port Scanners
- Name Resolution • Host Names • Name Resolution Methods • Configuring DNS Servers • Name Resolution Troubleshooting
- Web Services • TCP/IP Services • World Wide Web (HTTP) • File Transfer Protocol (FTP) • Network Time Protocol (NTP)
- Communication Services • Email (SMTP / POP3 / IMAP) • Conferencing and VoIP Protocols
- WAN Technologies • WAN Basics • Telecommunications Networks • Packet-switched WAN Services • Local Loop Services • Installing Modems
- Remote Access • Remote Connectivity Protocols • Virtual Private Networks • Remote Access Servers
Module 4 – Network Security
- Security Fundamentals • Security Basics • Social Engineering • Malware • Network Attack Strategies • Policies and Procedures • Device Security • Training
- Security Appliances • Secure Network Topologies • Network Address Translation • Firewalls and Proxy Servers • Intrusion Detection Systems • Vulnerability Assessments and Pentests
- Authentication • Authentication Technologies • Encryption and PKI • Authentication Protocols • Network Access Control
- Installing Wireless Networks • Wi-Fi (IEEE 802.11) • Setting Up a Wireless Network • Wireless Security • Wireless WANs
Module 5 – Management, Monitoring, Troubleshooting
- Configuration Management • Configuration Management Concepts • Documentation
- Installing Wired Networks • Planning a SOHO Network Installation • Wiring Standards • Wiring Distribution • Cable Testing Tools
- Deploying Virtual Networks • Virtualization Technologies • Virtual Platform Applications • Cloud Computing
- Monitoring and Management Tools • Performance Management Appliances • Network Monitoring Utilities • Simple Network Management Protocol • Remote Administration Tools
- Network Troubleshooting • Troubleshooting Procedures • Troubleshooting Common Connectivity Scenario