$99.00
This course will prepare you to take the FC0-U51 exam to obtain the IT Fundamentals certification and help you to learn some of the basic principles and techniques of providing PC support.
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Description
Target Audience
This course will prepare you to take the FC0-U51 exam to obtain the IT Fundamentals certification and help you to learn some of the basic principles and techniques of providing PC support.
Course Prerequisites
Some experience with using a keyboard and mouse would be helpful but is not essential
Module 1 / Operating Systems and Software
- Computers and Operating Systems • Information Technology • Personal Computers (PC) • Functions of an Operating System • Types of Operating System • Microsoft Windows • Apple Mac OS X and iOS and Blackberry • Linux, Chrome, and Android
- Setting up a Workstation and Using Windows • Setting up a PC System • Ergonomic Concepts • Navigating an OS • Using Input Devices • Icons and Windows • File Explorer and Control Panel • Using a Web Browser • Exercises / Setting Up the Computer / Exploring the Start Screen / Exploring the Desktop and Taskbar
- Installing and Configuring Windows • Installing Windows • Completing Setup • Managing User Accounts • Exercises / Managing User Accounts
- Software Applications • Installing and Configuring Software • Managing Software • Productivity Software • Collaboration Software • Specialized Software • Utility Software • Virtualization • Exercises / Managing Software Applications
- Troubleshooting and Support • Support and Troubleshooting • Getting Support • Using a Search Engine • Exercises / Using a Search Engine
Module 2 / Computer Hardware
- Input Devices • Computer Connector Types • Input Devices • Installing and Uninstalling Peripherals • Configuring Peripherals • Exercises / Configuring an Input Device
- Output Devices • Video Cards • Display Devices • Display Connectors and Cable Types • Display Settings • Multimedia Ports and Devices • Exercises / Playing Audio
- Storage Devices • Hard Disk Drives • Optical Discs and Drives • Flash Memory • Exercises / Adding a Removable Drive
- File Management • Managing the File System • Folders • Files • Searching for Folders and Files • Exercises / File Explorer / Creating, Renaming, and Copying Folders and Files / View Options and Search / Compressing Files / Deleting and Recycling Files
- Printers and Scanners • Printer Types • Laser Printers • Inkjet Printers • Thermal Transfer Printers • Printer Interfaces • Installing and Configuring a Printer • Scanners • Fax Modems • Exercises / Using a Printer
- System Components • Selecting a Computer • Motherboard Components • Processors • System Memory • Expansion Bus • System Cooling • Exercises / Specifying PC Systems
- Environment and Power • ESD Precautions • Device Placement • Power Supply Units • Energy Efficiency • Power Protection • Safe Disposal and Recycling • Exercises / Adjusting Power Options
Module 3 / Networks and Security
- Setting Up a Network • Network Components • TCP/IP • Setting up a Local Network • Setting Up a Wireless Network • Exercises / Network Settings
- Sharing and Storage • Windows Client Software • Local Sharing and Storage • Hosted Sharing and Storage • Backups • Exercises / Homegroups and File Sharing
- Mobile Devices • Using a Mobile Device • Mobile Applications and App Stores • Network Connectivity • Email Configuration • Synchronization and Data Transfer • Bluetooth and NFC
- Basic Security Threats • Computer Security Basics • Malware • Preventing Malware Infections • Patch Management • Exercises / Using Windows Defender and Windows Update
- Security Best Practices • Spam • Social Engineering • Hardware Theft and Device Hardening • Managing User Authentication • User Education
- Web Browsing Best Practices • Using Free / Open Networks • Configuring Web Browser Security • Managing Plug-ins • Digital Certificates and Anti-phishing • Managing Cookies and PII • Enabling a Firewall • Exercises / Web Security / Installing a Plug-in